Coronavirus Impacts on County Services

Ramsey County is committed to providing services throughout the coronavirus/COVID-19 outbreak while protecting the health of residents and staff. 

Most building locations are closed to the public - these will not be reevaluated to reopen before May 4 in alignment with Governor Walz's current stay-at-home order.

Most service questions can be answered by phone or email.

Customer Contact Center (8 a.m. - 4:30 p.m. Monday - Friday)


Ramsey County's Customer Contact Center is a one-stop option for directing and resolving resident inquires via phone, email, social media and other means. 

Ramsey County’s office phone lines are open during regular hours. If you receive a busy signal or message when calling, it’s because of the heavy cell phone call volume in the Twin Cities metro area. If possible, please try calling from a landline phone or a cell phone connected to another mobile carrier.

Drop-off and processing sites

For the limited situations in which it is not possible for a resident to interact with Ramsey County via telephone or online options, three locations in the city of Saint Paul and three suburban Ramsey County locations will serve as secure drop-off and processing sites for documents related to all service types. These will be open during the locations’ regular business hours.

Drop-off and walk-in assistance locations

Updates to county services and operations will be posted here as they're available. (Updated April 20 - 1:30 p.m.)

Health, assistance and support services

Recycling and environmental health

Probation and corrections

Library, parks, roads and transportation

Property, records, elections, licenses and passports

Safety and justice

Employment services, workforce and business development

Internal and general county operations

Service delivery design documents

All documents are available in PDF format.

Racial Equity and Community Engagement

Compliance and Oversight